Our team of highly trained Web Hosting technicians will monitor your Kayako Support Desk and respond at all times of the day ready to service your company’s end-users. Technicians will provide a friendly and professional experience to your end-users. All of our outsourced support services are provided directly from your Kayako Support Desk. Support Desk is fully branded with your company logo and information to ensure your clients will never know ZipServers is providing end-support.

ZipServers will support level 1 and level 2 issues with our Help Desk Ticket Plans. Any level 3 issues will be escalated to your system administration team, unless you also have a server administration service with us as well - in which case we would provide support. More information on Server Administration is found here.

For clarifications of what is included and what is not included please consult with our sales department.

Monthly recurring discounts are available for larger Web Hosts who wish to maintain a consistent support team without any interruptions due to $0 account balance. ZipServers Resellers are also able to receive an 15% discount on the below published prices.

Ticket Commitment	Pricing	Order
Kayako Support Desk	$49.95 / Month	Contact Us
50 Tickets	$3.00 per Ticket	Contact Us
100 Tickets	$3.00 per Ticket	Contact Us
250 Tickets	$3.00 per Ticket	Contact Us
500 Tickets	$3.00 per Ticket	Contact Us
750 Tickets	$2.75 per Ticket	Contact Us
1000 Tickets	$2.50 per Ticket	Contact Us
Dedicated Team	Unlimited Tickets	Contact Us